Thank You Letter from Jasper, AL

[Jasper] –   Waterfront properties face unique challenges, namely slope on their lots (whether it’s a steep cliff or a gentle grade) as well as excessive water, trees and more.  AFS recently completed a foundation repair and floor stabilization project in Jasper, AL, and here’s a letter we received about the work our crews completed.

Dear AFS,

I’m writing to you because your teams recently completed the installation of push piers and Smart Jacks at my home in Jasper.  Our home is on the lakefront, and I’m now completely confident that the foundation is stable and both stories of the home are perfectly supported.

It’s not too often that I have the occasion to write to a company to tell them how impressed I am with their service…but all I have to say is WOW.  AFS exceeded my expectations in every way possible.  I want to be sure that several of your team members are recognized for their hard work while repairing my property.

First, I was extremely impressed with Reid Cox who performed the inspection of my property.  From his first introduction all the way through the end of the appointment, Reid was prepared, informative and very courteous.    He made it a point to leave his cell phone in the truck (which you rarely see a contractor do!) so that he could completely focus on answering all of my questions.  He went into as much detail as I needed to understand what was happening on my property, and he made it a point to show me how he arrived at took his measurements.

I have to admit, when installation day arrived, I wasn’t sure what to expect.  However, I want to recognize AJ and his entire crew – Luis, Damian and Francisco—for a great job.  AJ introduced himself and told me about his schedule for the day.  The entire crew worked so efficiently, but what I appreciated the most was their attention to detail. As they prepared the piers and Jacks for installation, they asked me about my goals so that they could make the right adjustments.  I felt completely comfortable having them work on my property.  Foundation repair is heavy-duty construction work, but I felt that your crews were more professional, courteous and polite than most of the plumbers or electricians I’ve had inside my home.

Please be sure to recognize Reid, AJ, Luis, Damian and Francisco;  I’m truly impressed with their work.  I’m happy to provide a reference to any other homeowners considering repair.   I don’t ‘wonder if the bounce in the floors’ is OK, or if the crack in the wall will get bigger… I know my house is on solid ground.

Way to go team!  We Support Everything You Love.


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