Foundation Repair and Waterproofing Experts

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Emmet W. Was so polite and considerate of scheduling, promptness and knowledge. He took the time to explain all the details of the…

Emmet W. Was so polite and considerate of scheduling, promptness and knowledge. He took the time to explain all the details of the inspection. He is so exceptional that I hope he does my follow up inspection for my jacks next year. Thank you!

Rebecca R.

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Jorge,Daniel and Gabriel completed a job for us that was phenomenal. They placed a sump pump in the basement along with piping and it…

Jorge,Daniel and Gabriel completed a job for us that was phenomenal. They placed a sump pump in the basement along with piping and it looks very good. They were courteous and answered questions and kept us updated on the progress. I would recommend this crew to anyone. Thanks to Seth who initially came out to look at our problem and gave us the solution.

Chrystal Thomas

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Matt Hall was our service tech. He is very professional and thorough. He took time to explain everything completely to me, since we are new …

Matt Hall was our service tech. He is very professional and thorough. He took time to explain everything completely to me, since we are new customers. He went above and beyond by showing me a leak with our ac. And went as far as to vacuum the blockage out in the condensation line for us( not his job). He also pointed out a job, that had been paid for, but not completed on our contract. Hope to always have him as our tech! If more people provided the customer service he provides, companies would thrive. Not to mention the world would be a better place.

Gina Baggett

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Chase was out today for follow up on our call. He made sure we saw the problems and understand the stuation. He was a joy to work with!

Chase was out today for follow up on our call. He made sure we saw the problems and understand the stuation. He was a joy to work with!

Becca Beall

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AFS was amazing. Parris and Bug kept us updated throughout the time they spent in the home and took great care of everything. The entire…

AFS was amazing. Parris and Bug kept us updated throughout the time they spent in the home and took great care of everything. The entire process was nearly flawless and we would recommend AFS to anyone who needs foundation or waterproofing work completed!

Jackie Brison

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Nikoli Elrod and his crew did a wonderful job repairing our foundation. He explained everything they were going to do. Nikoli was very…

Nikoli Elrod and his crew did a wonderful job repairing our foundation. He explained everything they were going to do. Nikoli was very knowledgeable and professional and we are very pleased with his work. We would recommend AFS for all foundation or waterproofing repairs. Thank you Nikoli!!

Melinda Lyons

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Kyle, Eric, and Myron worked really hard and did a very thorough job. Great communication throughout. Turned out great.

Kyle, Eric, and Myron worked really hard and did a very thorough job. Great communication throughout. Turned out great.

Blake Melton

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What a crew: Johnny, Jon, James and Jake! They were good nature even with the hot hard work ahead of them. They were quick, explained what…

What a crew: Johnny, Jon, James and Jake! They were good nature even with the hot hard work ahead of them. They were quick, explained what they had done, and then they were gone.

GLENDA JOHNSON

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Josh and Nick did and excellent job with the lift on our front steps and filling the void under the garage. They were on time, very…

Josh and Nick did and excellent job with the lift on our front steps and filling the void under the garage. They were on time, very professional and cleaned up when finished.

Steve Davis

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Jesus, June,Joe and Andrew done an amazing job on the repairs my crawl space needed. Jesus walked me through the areas as the lifted the…

Jesus, June,Joe and Andrew done an amazing job on the repairs my crawl space needed. Jesus walked me through the areas as the lifted the floor. They were on the joy early made sure I was aware of what was being done and showed me pictures of the finished product.

Sharon Eutsey

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Hayden Moffett performed the annual service on our encapsulated crawlspace, dehumidifier and sump pump that was installed by Alpha…

Hayden Moffett performed the annual service on our encapsulated crawlspace, dehumidifier and sump pump that was installed by Alpha Foundation a year ago. Hayden called ahead to confirm the appointment, was on time, polite and professional throughout the service visit. He explained what he serviced and took a picture. My experience with Alpha Foundation customer service and Hayden was exceptional!

Skeester

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Kyle was very pleasant, professional and informative. He is an asset to the company. Employees of his caliber are hard to find and rarely…

Kyle was very pleasant, professional and informative. He is an asset to the company. Employees of his caliber are hard to find and rarely exist. Thank you for sending him.

Jeff Bale

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Great team. Devon, Clay, and Omar. On time great work ethic. Job completed as contract. Highly recommended.

Great team. Devon, Clay, and Omar. On time great work ethic. Job completed as contract. Highly recommended.

Bill Leach

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Austin, Cole, and DJ did an amazing job on our own home’s waterproofing basement system, going above and beyond on the work. Thanks AFS…

Austin, Cole, and DJ did an amazing job on our own home’s waterproofing basement system, going above and beyond on the work. Thanks AFS for helping me out and as a realtor, I’ll be sure to recommend your service to other clients.

Michael Dewey

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Would hire them again in a heartbeat! Great communication throughout the entire process and the work was completed perfectly just like we…

Would hire them again in a heartbeat! Great communication throughout the entire process and the work was completed perfectly just like we had talked about. Michael and Marlon were both amazing to work with and Id recommend them to my family and friends for any crawlspace or foundation needs in the future. Thank you KCS!!

Dorothedis C

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AFS can start soon, finishes the job fast, has quality employees, is reasonably priced, and stands behind their work and word. I have used …

AFS can start soon, finishes the job fast, has quality employees, is reasonably priced, and stands behind their work and word. I have used them on two projects now and will continue to do so.

Josh Legg

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Levi came out to my house and designed a solution for a complicated garage water problem. I was initially concerned by the troubled look…

Levi came out to my house and designed a solution for a complicated garage water problem. I was initially concerned by the troubled look on his face! But he explained everything. He carefully explained the cause of the water drainage and the effect of the problem on my garage floor. The problem is bad, but he went back to the office and designed a viable solution. I initially called a concrete guy who offered the WRONG solution for 3x the AFS cost! I’m glad I called AFS – but I should have called them first. Protecting my property investment is important to me. Thank you AFS!

C Jones

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Allen did a great job.

Allen did a great job.

Kathy Oldham

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Jacob W. did an amazing job when he came out and inspected my cabin's foundation. He was on time, professional, and friendly. The best part …

Jacob W. did an amazing job when he came out and inspected my cabin's foundation. He was on time, professional, and friendly. The best part was that he gave me the great news that there were no foundation issues to be concerned about and that everything looked good.

Anonymous Author

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As a realtor, I hired this company to perform foundation work for a client of mine. The initial experience was positive, thanks to their…

As a realtor, I hired this company to perform foundation work for a client of mine. The initial experience was positive, thanks to their sales representative, Kyle. He was exceptionally professional and conducted a much more thorough inspection of the property compared to another company I had considered, which ultimately led to hiring this team. Unfortunately, the crew that arrived to perform the work was not as professional. Since the work was done inside the home, the client was assured that their belongings would be covered and protected, but this promise was not upheld. The tenants occupying the property called me to express their frustrations. They reported that their belongings were left uncovered and were coated in dirt and dust. They had to stay in a hotel due to the disruption. To make matters worse, one of the workers was vaping inside the house, which was particularly upsetting to the tenants as they have a small child. Additionally, construction debris was left in the front yard, and no effort was made to clean it up. There were also several lapses in communication throughout the process. While this experience was extremely frustrating, I have to commend the production manager, Brett, for stepping in and saving the situation. Brett took full accountability for the issues and addressed every concern head-on. He apologized multiple times and went above and beyond to make things right. Brett covered the cost of the tenants’ hotel stay, ensured that damaged items in the house were repaired, paid for flooring replacement, and even wrote a check for over $1,600 to compensate the tenants for their damaged belongings. He also ensured the debris was removed and used the situation as a training opportunity for the company. Although this experience started poorly, Brett's integrity and willingness to take responsibility turned it around. Without Brett’s intervention, this review would have been very different. I hope the company learns from this and improves their on-site professionalism to match the excellence of their sales and management team.

Justin Phillips

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