Foundation & Waterproofing Specialists - Kingsport Support Office

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Excellent work on our crawl space, with great communication and explanation of work done. Jackson, Micah, and Mikey did a great job with…

Excellent work on our crawl space, with great communication and explanation of work done. Jackson, Micah, and Mikey did a great job with the installation and Caleb provided a very detailed inspection. Highly recommended!

Randy Nantz

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Caleb Loy was the inspector for my mothers house. He was very knowledgable, professional, and non pushy. I liked him for all of these…

Caleb Loy was the inspector for my mothers house. He was very knowledgable, professional, and non pushy. I liked him for all of these things and I felt he was being honest also, which is very important. Thank you Caleb. I would recommend you and your company to anyone.

Linda McCall

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Our Field Inspector, Talon, was very kind and professional. He went in the crawlspace with me and figured out exactly what needed to be…

Our Field Inspector, Talon, was very kind and professional. He went in the crawlspace with me and figured out exactly what needed to be done to get our floor fixed. Pricing was very reasonable!

Tyler Wadsworth

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Exceptional professional and timely work. Jorge was exceptionally good in interacting with me, and Jesus and Hilmer were skilled workers.

Exceptional professional and timely work. Jorge was exceptionally good in interacting with me, and Jesus and Hilmer were skilled workers.

Wayne Gildroy

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AFS is an absolute pleasure to work with. It all started with the amazing inspector, Katie (highly recommend) who came to my cabin to give…

AFS is an absolute pleasure to work with. It all started with the amazing inspector, Katie (highly recommend) who came to my cabin to give me a thorough and accurate quote with an extremely fair price compared to the competition (got quoted almost double for the same job from crawlspace ninja & a few other local companies and they spent only a few minutes in the crawlspace-absolutely terrible). Katie made sure I was taken care of and also assured me they would send there best crew to do the job. And man was she right!! The best crew I have ever worked with was led by Darian & his co-foreman Tanner. They arrived on time and with amazing attitudes while being extremely efficient and knowledgeable while they walked me through there plan of action and then perfectly executed said plan!! Could not be happier with how my crawlspace encapsulation turned out!10/10 would recommend Katie & Darian at AFS to do any and all crawlspace work you are looking for!I will definitely be using them for any of my foundation/crawlspace issues in the future.

Ilias Irby

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WOW! It's not often I can say everything went as well or better than I hoped for. From the original call when a real person picked up the…

WOW! It's not often I can say everything went as well or better than I hoped for. From the original call when a real person picked up the phone and set up an appointment for my estimate to the completion of the job I have nothing but good things to say aboutthe experience. Daniel came to our home and explained to us what needed to be done to correct the problem. He called ahead and was on time arriving. He made sure we understood what was involved with making the repair and walked us through the warranty info.The day of the scheduled repair we received a phone call from Josh stating that they were running a little ahead of schedule and asked could they come early. We told him to head our way. Josh and Jeremy both were very professional and we are happy with the work they did and how they cleaned up the area. I am so glad that this is the company we chose to use for this project.

Hazel Hughes

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Matthew, Coby and Shawn did a great job helping with our structural problems. They were very professional, communicated well and did a…

Matthew, Coby and Shawn did a great job helping with our structural problems. They were very professional, communicated well and did a great job!! Thanks!!

Greg Knight

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AFS did a great job encapsulating our crawl space,Me and my husband are happy for their service.We wanted to thank you to Matthew…

AFS did a great job encapsulating our crawl space,Me and my husband are happy for their service.We wanted to thank you to Matthew Ridley,Coby Stealy,and Shawn Lowe.

rhem guiniawan

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Nicholas D’Esposito came to my house today to not only service my crawlspace drainage system but fix an unhappy former customer. The old…

Nicholas D’Esposito came to my house today to not only service my crawlspace drainage system but fix an unhappy former customer. The old management with AFS, years ago, dropped the ball by being rude and completely ignoring issues I was having with the system. Nicholas D’Esposito called me and convinced me to do a free inspection on the system. He also flushed and maintained the system and repaired some damaged sections of the encapsulation I hadn't had time to fix. He has won me back as a customer.

Russ G

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Wanted to shout out Trent Baker, Cole Barbaras and Chester Werkheiser for doing an excellent job of installing a French drain and sump pump …

Wanted to shout out Trent Baker, Cole Barbaras and Chester Werkheiser for doing an excellent job of installing a French drain and sump pump in my basement. Trent explained everything to me and kept me updated on the progress. Work was completed in one day and did they did an awesome job of cleaning up when done. Highly recommend these guys to help with your leaky water/moisture needs.

Emma Foulkes

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Our experience with AFS exceeded expectations and the end result is better than expected, as well. The work was thoughtfully done any not…

Our experience with AFS exceeded expectations and the end result is better than expected, as well. The work was thoughtfully done any not disruptive in any way. The technicians (Ethan & Cody) were well spoken, competent and good at explaining their process and the guarantee involved. It is clear to me that this system/process is very developed and the techs are well trained snd experienced. Their work is better than we expected and we had high expectations. Would highly recommend…

Mister Putchie

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Kolin came out to my house in order to address a large crack in the brick mortar of my home. I couldn't have asked for better service. On …

Kolin came out to my house in order to address a large crack in the brick mortar of my home. I couldn't have asked for better service. On time, professional, and easy to deal with. I feel Kolin was honest with me, which is exactly what I wanted when dealing with a foundation issue. Thank you!

Jes

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Great experience with AFS. Worried about my foundation for a long time. Johnny, Michael, and Kyle came out and now I won't have to worry…

Great experience with AFS. Worried about my foundation for a long time. Johnny, Michael, and Kyle came out and now I won't have to worry anymore. Great communication and efficient work. Thanks!

Joe Hickman

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Josh B and Bailey L provided quality service lifting corner of house and an attached work room. Job required adjustments to original plan…

Josh B and Bailey L provided quality service lifting corner of house and an attached work room. Job required adjustments to original plan and Josh discussed details with me before changing plan. AFS provided quality work.

rickey S

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This interaction started with a negative, but was resolved so well that anything less than a 5 star review would be a lie. I was supposed…

This interaction started with a negative, but was resolved so well that anything less than a 5 star review would be a lie. I was supposed to have someone come by and inspect my foundation on 02/07/26, but no one arrived. I informed the company of this on Sunday and received a follow up email from their customer service department almost immediately asking for more details. They took full ownership of the error (even though it was a simple matter of a calendar not updating), and I received a phone call from Dakota Roden first thing Monday, who apologized for the error and rescheduled the inspection. He called roughly 40 minutes prior to the appointment and assured me that he would be there as planned. He was professional, courteous, and explained the work that needed to be done and the options to do it incredibly well, and more than made up for what ended up being a completely understandable accident. They provided a discount that they didn’t have to give, but one for which I am incredibly grateful. I believe that how a company resolves issues is a much better gauge of their integrity and professionalism than doing so when everything is going well. I cannot recommend AFS of Knoxville, and specifically Dakota, more highly.

Jason King

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Caleb Loy is a great, sweet and honest man. Very knowledgeable about his work and I will recommend him to everyone.

Caleb Loy is a great, sweet and honest man. Very knowledgeable about his work and I will recommend him to everyone.

Timmy Carden

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Ben came out and completed a detailed inspection. He showed me pictures of the problem under my house and explained what could be done to…

Ben came out and completed a detailed inspection. He showed me pictures of the problem under my house and explained what could be done to repair it. I was scheduled to have the work done the very next week. Baron and his crew, Matthew and Keith arrived when they said they would. They did an excellent job on the repair. Baron showed me pictures and gave a detailed description of what was done. I would definitely recommend AFS for any repairs you need.

Martha

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Wonderful experience all around. Customer service from the sales person to the crew making the repairs was fantastic. Watching the…

Wonderful experience all around. Customer service from the sales person to the crew making the repairs was fantastic. Watching the process to fix my sidewalk and driveway was fascinating. I would rehire them in the future, if needed.

SJ M

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We called AFS Knoxville after finding some concerning areas in our basement. Talon came out and took the time to fully educate us on the…

We called AFS Knoxville after finding some concerning areas in our basement. Talon came out and took the time to fully educate us on the issues we were seeing rather than just pitching a product/service. He also was so patient in answering all the questions we posed. Because of the initial consultation with Talon, we ultimately decided to move forward in working with AFS and are looking forward to seeing the end result!

Chelsea York

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Bret Carroll was honest and pleasant to work with

Bret Carroll was honest and pleasant to work with

chris wathen

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