Basement Waterproofing in Clanton, AL

"The experience over all was great. Had a few small bumps in the road. A few things were left off of the work order and scheduling was kind of slow with the electrician. My salesman, Blake took care of it all and made it right. As for the installation crew, Cesar and his crew were amazing!!! Cesar was the one that noticed the mistake in the order and was trying to get it resolved prior to coming out, but he was having trouble getting in touch with the salesman Blake for some reason, he would not answer his phone call. Once he finally got Blake on the phone, which I had to call from my number, they worked it all out. Cesar and his crew took the time to be careful of all the plants in the flower beds. They dug up the rose bushes and replanted them when they were done. Also put down plywood to save the grass. Cesar kept apologizing for the mistake in the work order, I assured him that it wasn’t his fault. Blake did apologize but his communication could be better. He did resolve the error and I’m very grateful. But a special shout out to Cesar and his crew Miguel, Luciano, and Jerman!! They were great. When they cleaned everything up, it looked better than it did when they got there. Your install crew taking the time to acknowledge my frustration and being so kind really made the difference. Great job guys!!!"